satria Privacy Policy

This page describes what we collect when you use satria and how we keep that data protected. Our satria platform collects personal information to verify your identity, process deposits and withdrawals, and deliver our services. We treat your data with care and explain exactly how we use it.

We at satria do not sell your information to advertisers or third parties for marketing. We share data only when required by law or with trusted processors who help us operate our platform—payment providers, KYC verification services, and game studios. Our privacy practices follow standard security protocols and local data protection principles.

If you have questions about how we handle your data or want to request access, deletion, or correction, our support team is available during business hours via live chat or email. We respond to privacy requests within standard processing windows.

What Data We Collect on satria

When you register on satria, we collect your name, email address, phone number, and date of birth. We use this information to create and secure your account. We also collect identity documents (national ID, passport, or driver's license) and proof of address as part of our KYC verification process. This verification is a regulatory requirement and helps us prevent fraud and money laundering.

During play, our satria platform records your game history, bet amounts, win and loss records, and account balance. We do not record your game outcomes or odds in a way that identifies your personal preferences—we record transactions only. We also collect your IP address, device type, browser information, and login timestamps to detect unauthorized access and maintain account security.

When you deposit or withdraw money on satria, we collect transaction details: the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the date. We store this information to reconcile your account, comply with financial regulations, and assist with disputes or refunds.

Account registration: Name, email, phone, date of birth, address.
Identity verification: National ID, passport, driver's licence, proof of address documents.
Transaction history: Deposits, withdrawals, payment method, amounts, dates.
Game activity: Bet history, game rounds, account balance, login times.
Technical data: IP address, device type, browser, operating system.

Data protection: We store all satria account data on encrypted servers. We do not share your information with advertisers or marketing partners.

How We Use Your Data on satria

Our satria team uses your personal information to verify your identity, process your deposits and withdrawals, and prevent fraud. We also use your data to comply with local financial and gambling regulations. If you request account recovery or dispute a transaction, we may contact you via email or phone using the information you provided.

We analyze game activity and account patterns in aggregate (not tied to individual names) to improve our services, detect technical issues, and identify suspicious behavior. We do not use your data to profile you or target you with personalized marketing. We may contact you about account security updates, service changes, or important notices—these communications are informational, not promotional.

Our satria platform uses cookies and similar tracking tools to keep you logged in, remember your preferences, and measure service usage. We do not use cookies to track you across other websites. If you prefer not to accept cookies, you can adjust your browser settings, but some features on satria may not work correctly.

Account verification: We use your personal data and documents to verify your identity and prevent fraud.
Payment processing: We share deposit and withdrawal data with our payment processors to complete transactions.
Regulatory compliance: We may disclose your data if required by law or a regulatory authority.
Service improvement: We analyze aggregate activity patterns to improve satria's reliability and user experience.

Third-Party Processors and Data Sharing

We at satria share your data with trusted third parties only when necessary to deliver our services. Our payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers) receive your transaction information. Our KYC verification provider receives your identity documents. Our game studios (developers of Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways) receive your game activity in aggregate, not your personal details.

Our satria servers may sit outside your jurisdiction. By using satria, you consent to your data being transferred to and processed in these locations. We ensure all processors follow data protection standards. We do not sell your data to data brokers or unrelated third parties. If we are acquired or merged, we will notify you if your data is transferred and provide options to opt out if applicable.

Your Rights and Data Requests on satria

You have the right to access, update, or delete your personal data on satria. To request access to all data we hold about you, contact our support team with your account email. To request deletion, provide written notice; we will delete your account and associated data within standard processing windows, unless we are required to retain it for regulatory reasons.

You can update your email, phone number, or address in your satria account settings at any time. If you notice inaccurate information, contact our support team to correct it. We do not use your data to send marketing emails; if you receive unsolicited promotional messages, you can unsubscribe or contact support to flag the issue.

Our satria privacy practices follow standard data protection principles. If you believe we have mishandled your data, you may lodge a complaint with the relevant data protection authority in your jurisdiction. For all privacy inquiries, contact our support team during business hours—we will address your request within standard response windows.

Security and Data Retention on satria

We at satria use encryption, secure password hashing, and firewalls to protect your data. Our servers have access controls and monitoring to detect unauthorized activity. We do not guarantee that satria will never experience a security breach—no system is completely immune—but we implement industry-standard protections and respond quickly to any incident.

Our satria team retains your account and game history for the duration of your membership. After account closure, we retain your data for a limited period to comply with financial and regulatory requirements (typically 5–7 years). We do not retain sensitive documents longer than necessary; identity verification files are deleted after verification unless regulatory requirements mandate retention.

This privacy policy may be updated at any time. We will notify you of material changes by email or a notice on the satria platform. Continued use of satria after an update constitutes acceptance of the new policy. For questions about this policy or to exercise your privacy rights, contact our support team during business hours via live chat, email, or in-app messaging.